In-Person Classes in the Academy
Our courses are very flexible and we can develop bespoke lesson plans for any level or specialty depending on your specific needs.
The languages we offer are : English and Spanish. We also sometimes have availability for French and German, but it depends on demand.
If you have any individual requirements, or you are searching for a course that is specific for the sector you work in, or your business, please contact us so we can evaluate your needs and give you accurate pricing.
Distance Learning – Online Classes
We also have availability for live online classes via Zoom.
You can see time slots and availability on our other website, www.classroomgames.net, where we provide learning materials and there is a booking calendar with options to book and pay for classes on a by class basis, or as part of a regular course.
Click here for more information : https://classroomgames.net/product-category/online-class/
General Conditions for in-person classes
- Fees are monthly. They should be paid at the beginning of the month (within the first 10 days) in cash. We have no facilities to accept debit or credit card payments.
- The fees are the same each month, regardless of bank holidays or the number of weeks in the month. The price is worked out over a full year. Some months have fewer classes, some have more. Throughout the year it averages out
- If you need a special receipt (for BECAs etc), please ask, as there will be no problem providing this. In general we do not provide this unless asked, in order to save on paper. We can also provide bills via email on request.
- If you start a course midway through a month, your fees will be added onto the next month’s bill.
- If you miss a class, you will not receive a refund. Once you have signed up for a course the place is allocated to you, so if you choose not to turn up that is your choice, however we are not obliged to refund the class as our teachers have prepared material and are ready and available to give it.
- If you do not turn up for class for 2 weeks without informing the centre you will lose your place.
- If a teacher has to cancel a class due to unforseen circumstances, you will receive a discount for the class on the next bill.
- To unregister from a course, you must give 15 days notice.
Conditions for online classes
- You can reschedule the class up to 7 days prior by clicking the link on your purchase receipt.
- If you miss the class, or you can’t enter because you arrive late, you will lose the class and it won’t be refunded. You have booked the teacher’s time. You must pay for it whether you come or not.
- If you have to cancel less than 7 days before the class, you can only have it refunded if another person buys the space you vacated. As in the previous point, if you’ve booked a place, you are paying for the teacher’s time, so it can’t be refunded at short notice unless someone else occupies and pays for the time instead.
- You must connect and be available 5 minutes before the start time of your class. Classes cannot overrun if you arrive late, as there may be other students with bookings straight after you.
- You must use a webcam. Classes of this nature do not work if the students and teacher cannot interact properly. If your webcam will not work, or you don’t have one, the class will be cancelled without refund.
- Please check your web connection, microphone and webcam before the class so that there are no technical issues. Any loss of time can not be recuperated.
- The class will be considered cancelled without refund if you arrive more than 10 minutes late.
- If the teacher has to cancel for personal reasons, the class with be rescheduled or refunded in full, whichever the student prefers.